Virtual Customer Service Associate - Chandigarh, India
DESCRIPTION Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment. BASIC QUALIFICATIONS Qualifications Required Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply. Knowledge and Skills Required Communication Skills: • Excellent communication skills (written and verbal) • Ability to communicate correctly and clearly with all customers • Excellent documentation skills • Good comprehension skills – ability to clearly understand and state the issues customers present • Ability to concentrate – follow customers issues without distraction to resolution • Good composition skills – ability to compose a grammatically correct, concise, and accurate written response • Work successfully in a team environment as well as independen
